Privacy & Cookie Policy – Rayan Pack

At Rayan Pack, we value your privacy and are committed to protecting your personal information.
This Privacy & Cookie Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Collected when you place an order, create an account, or contact us:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details

b. Technical Information

Automatically collected when you browse our website:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the website

  • Cookies (see section below)

c. Payment Information

Processed securely through our payment service providers.
We do not store or access your full credit/debit card details.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Communicate updates regarding your order

  • Improve website performance and user experience

  • Provide customer support

  • Prevent fraudulent activities

  • Send promotional offers (only if you opt-in)

We do not sell, rent, or trade your personal information to third parties.

3. Sharing Your Information

We may share your information only with:

  • Delivery and courier companies (to deliver your order)

  • Payment service providers (to process payments securely)

  • Technical providers (hosting, analytics, security tools)

These parties are required to protect your information and use it only for the services they provide to Rayan Pack.

4. Data Storage & Security

We take appropriate measures to secure your personal data, including:

  • Encrypted website (HTTPS)

  • Secure payment gateways

  • Restricted access to personal data

  • Regular monitoring and security updates

While we strive to protect your information, no data transmission over the internet can be guaranteed to be 100% secure.

5. Your Rights

You have the right to:

  • Request a copy of your personal data

  • Ask us to update or correct inaccurate information

  • Request deletion of your data (where legally applicable)

  • Unsubscribe from marketing emails at any time

To request any of these, contact us at:
Infoksa@Rayanpack.co

6. Cookies Policy

a. What Are Cookies?

Cookies are small text files stored on your device when you browse our website.
They help improve your experience and allow the website to function properly.

b. Types of Cookies We Use

  • Essential Cookies: Required for the website to operate (cart, checkout, login).

  • Performance Cookies: Help us understand how visitors use the website.

  • Functional Cookies: Remember preferences like language or location.

  • Marketing Cookies: Used to show relevant ads (Google, Meta, etc.).

c. Managing Cookies

You can manage or disable cookies through your browser settings.
Please note that disabling certain cookies may affect website functionality (cart, checkout, login, etc.).

7. External Links

Our website may contain links to external websites.
We are not responsible for their privacy practices.
We encourage you to review their privacy policies before interacting with them.

8. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time.
Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this policy or how your data is used, please contact us: